Product Manager

Описание Tooploox creates AI-powered products and services across industries, including healthcare and e-commerce. Its team has pioneered AI solutions, published research in top-tier venues such as NeurIPS and ICML, and delivered real-world applications that help clients innovate and scale.

Задачи • Manage the end-to-end product vision and execution for AI-powered solutions, agents, and automated workflows designed for customer support teams in a banking environment • Translate high-level solution design decisions into a clear, structured, buildable backlog for the engineering team • Review scope and technical estimates on behalf of the delivery team to ensure realistic project roadmaps • Map business processes, document requirements, and define acceptance criteria and UAT scenarios • Build trusted stakeholder relationships and ensure smooth cross-team communication • Identify and prioritize business opportunities and advise clients on possible directions • Validate ideas through experimentation and continuous discovery to make fast, informed, de-risked decisions • Lead a cross-functional team of AI engineers, designers, and other experts • Monitor AI solution productization from feasibility study through PoC to release and scale-up • Stay current with AI, LLMs, and autonomous agent frameworks

Требования • Hands-on experience delivering AI/ML-driven projects for customer support or customer service teams, or automating business or back-office processes • At least 5 years…