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Business Analyst

Company
Manulife Financial
Location
Toronto, Canada
Salary
63 000–105 000 CAD/yr
Posted
2026-09-28

Skills: Confluence, Jira

The Affinity Operations teams are impacted by many projects every year, many with the goal of moving us forward along our journey to be a digital leader with superior customer service. The Operations Support team is looking for a Business Analyst to support projects in our Affinity Insurance team. Our job is to make it easier for our Operations partners to do their jobs. If you are motivated, collaborative and thrive in a project environment, we need you!

What role will I play?

As a Business Analyst, you will work closely with a team of analysts, Value Stream staff, and business partners to deliver Affinity initiatives or projects, with strong focus on business readiness. Your contributions will ensure our business teams are able to embrace project deliverables without negatively impacting their productivity.

You possess an excellent balance of analytical, communication, and process design skills. You are comfortable asking questions and challenging others to ensure we understand the details, and how they will impact Operations. You know how to build successful relationships with your coworkers and mesh naturally in an environment with geographically and culturally diverse cross-functional teams.

Position Responsibilities:

• Understanding the business impacts of initiatives or projects. There will be heavy focus on determining the impacts to our business processes and building new or revised processes to enable our business partners to deliver seamlessly after project…

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