Associate Benefits Operations Analyst

Symetra has an exciting opportunity to join our Benefits team as an Associate Benefits Operations Analyst!

About the Role

The Associate Benefits Operations Analyst is responsible for the successful implementation of small group employee benefit plans (generally under 250 covered lives) across Life, AD&D, Disability, Absence Management, and Supplemental Health products. This position manages the implementation process from point of sale through contract issuance, billing readiness, and customer onboarding while serving as the primary operational contact for customers, brokers, and internal business partners.

This role will initially support a 10-month Dearborn-to-Symetra migration project, partnering across multiple operational areas to ensure a successful customer transition. Upon completion of migration, the position is expected to transition into a permanent implementation role supporting ongoing new business onboarding. Additional hours may be required during critical migration milestones.

What You Will Do

• Manage end-to-end implementation of small group employee benefit plans. • Support all phases of the Dearborn-to-Symetra migration project. • Coordinate implementation activities with Underwriting, Contracts, Billing, Claims, Compliance, IT, and Customer Service. • Serve as the primary point of contact for customers, brokers, consultants, and internal stakeholders. • Monitor implementation timelines and ensure projects are completed accurately and on schedule. •…