Senior Amazon Connect Engineer (Developer)

AmazonConnect Senior Engineer (Developer) Travel: Ability to travel up to 30% Location: Remote US Employment: Full Time Are you a cloud-based Customer Experience Software Engineer with experience in the implementation of AWS Cloud contact center solutions from Cisco Webex/Nuance IVR to Amazon Connect with Lex NLU, voice and web chat? You with a solid understanding of application development, coding, database structure and application security? If you love software engineering, developing processes such as functional specifications, design specifications, code, unit tests, system test plans, and feature test plans for high quality output, this is the perfect challenge for you! Your expertise and knowledge will allow you to push platforms to the limit and transcend Client expectations. As the Amazon Connect Senior Engineer, you will be responsible for: Infrastructure-as-code (Terraform) CI/CD pipeline setup for contact flow deployments Lambda functions Environment management (Dev/UAT/Prod) Production deployment automation Build CloudWatch monitoring and alerting for the Connect instance. Supports ACGR infrastructure deployment and manages environment promotion workflows Present during hyper care for production monitoring Qualifications For Success: Current AWS developer certification 3 or more years’ experience with Amazon Connect and UC environments – experience must include Terraform, AWS CDK/CloudFormation, CI/CD pipelines (CodePipeline or equivalent), CloudWatch, Amazon…