Epic Application Analyst I

The Epic Application Analyst I will be responsible for assigned Epic application design, build, testing, training and support. The Analyst will manage the communications, expectations and deliverables between Epic workgroups/councils, internal IT teams, external stakeholders and vendors in support of GVHC Health IT (HIT) systems. This role operates in close coordination with the IT leadership, HIT application and training, IT service desk and IT engineering teams.

This position will work at our Atwater Administration site. Schedule is Monday – Friday, 8:00am – 5:00pm

Compensation: $34.98 - $37.43 an hour

Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!

Essential Duties and Responsibilities

• Act as the primary support contact for assigned application's end‐users. • Maintain knowledge of assigned Epic and other HIT application(s) configuration management and act as subject matter expert on application(s) functionality. • Manage support requests through IT Service Management software. Prioritize, track and resolve end-user support requests with a sense of urgency. • Assume ownership, escalate and manage support requests to Epic and internal IT teams. • Develop, implement and maintain policies, procedures and associated training plans for assigned application(s). • Work closely…