Data Scientist

About the role

As a Senior Data Scientist on Product & Operations, you'll combine analytics and applied machine learning to improve how the Reverb marketplace works for buyers and sellers. You'll be the embedded data partner to product managers, engineers, and Customer Support operations leaders, and you'll own the production ML models that help power the marketplace.

You'll thrive in this role if you're a curious, hypothesis-driven thinker. You translate ambiguous product and operational questions into focused analyses, balance rigor with speed, and turn complex findings into clear, well-reasoned recommendations with a point of view that drive decisions.

This is a full-time hybrid position located in Chicago, reporting to the Director of Analytics. Tuesdays are our all-company in-office day. The Analytics team frequently comes to the office on Wednesdays and Thursdays to collaborate, and you’re welcome to join them as often as works for you.

The expected starting base pay range for this role is $115,000-$145,0000 plus a 10% bonus target.

Responsibilities

• Serve as a technical and strategic advisor to Product and Customer Support operations teams, using exploratory analysis and root-cause investigations to uncover the drivers of buyer, seller, and operational trends and shape the roadmap • Ground product and operational development in testable hypotheses, estimating impact before launch and measuring it after with the right method for the question (e.g., A/B testing,…