IT Manager (Hotel Systems and Applications)

The IT Applications Manager is responsible for the governance, optimization, and lifecycle management of Auberge’s core hotel software systems. This role supports a portfolio of applications including PMS, POS, revenue management systems, procurement, finance, HR/people systems, and other essential operational platforms.

This is a hybrid governance + hands-on role, balancing application expertise with roadmap ownership, vendor coordination, and cross-property alignment. The IT Applications Manager collaborates closely with the Project Management Team to support new hotel onboarding, transitions, and system readiness, while also contributing to ongoing improvements, enterprise roadmaps, and executive reporting.

Key Responsibilities

Application Governance & Lifecycle Management

• Serve as the central owner for governance, configuration standards, and lifecycle planning across core hotel applications. • Develop and maintain system roadmaps, upgrade cycles, and enhancement plans. • Ensure consistency of configurations, data structures, and operational processes across all properties. • Evaluate system changes, feature releases, and architectural impacts; coordinate implementation with property teams and application owners. • Partner with IT Operations to ensure system performance, stability, and alignment with enterprise standards.

Portfolio Oversight & Standards

• Establish and maintain application governance frameworks, data standards, and cross-property best practices.…