System Analyst

Job Summary

As part of the data governance team within Purdue University’s Institutional Data Analytics + Assessment (IDA+A) Office, the Systems Analyst supports faculty affairs systems, mainly Elements, the faculty reporting tool used to track and report on faculty research, teaching, and service. The position reports to the Senior Systems Analyst and works closely with them to maintain the application, troubleshoot issues, and implement new features and workflows that meet campus business needs. The Systems Analyst is expected to develop in-depth knowledge of the system and serve as a technical resource for faculty, staff, and campus partners.

Responsibilities:

Data Management and Quality

• Run and monitor data automation, integration, and migration processes. • Review large data files for system alignment, user needs, and automation tasks. • Identify, investigate, and fix data quality issues.

System Configuration and Requirements

• Gather and document business requirements from stakeholders, assess application impact, and help recommend solutions. • Configure and test Elements to meet the needs of the academic campus community. • Work with the vendor on support cases, enhancement requests, and system updates.

User Support and Documentation

• Respond to end-user technical support tickets and escalate complex issues to the Senior Systems Analyst as needed. • Create and maintain documentation, including procedures, configuration notes, and user guides.

System…