AI Engineer

Описание Iterable is an AI customer engagement platform that helps organizations activate customer data, design cross-channel experiences, and optimize engagement. Its platform serves nearly 1,200 brands across more than 50 countries and includes Nova Intelligence, its AI layer.

Задачи • Design and build Machine Learning platform components for agentic systems, including retrieval pipelines, indexing strategies, and model integration layers • Introduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns • Develop evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring • Implement abstractions, tooling, and reusable patterns that enable teams to build ML- and LLM-powered experiences • Partner with backend engineers to productionize ML features with reliability, observability, and performance • Prototype applied ML solutions to validate feasibility before full builds • Ensure secure and robust handling of data in ML workflows and retrieval operations • Collaborate with product, design, and engineering teams to align ML system design with user experience and product goals • Improve the Nova agent framework, including workflows built with Mastra and TypeScript

Требования • 5+ Years of experience as a Machine Learning Engineer or in a similar role focused on production systems • Strong engineering skills in Python or TypeScript, including experience…