SRE Manager (VPN)

Задачи • Manage and develop a team of eight engineers • Decide what the team automates and measures first, and deliver that plan • Own the reliability of the Proton VPN fleet, including SLOs, error budgets, incident response, and postmortems • Build monitoring that shows what users experience in each country, starting with throughput • Replace manual provisioning, deployment, and repair work with tooling that ships changes to the fleet quickly and safely • Set the engineering standards for the team, and coach engineers to solve operational problems with software • Plan capacity and new locations with VPN product engineering, Proton's infrastructure teams, and network and datacenter providers

Требования • Several years of experience managing site reliability, infrastructure, or platform teams • Experience leading a team from manual operations to automated operations, with describable results • Strong technical judgment on large Linux fleets; ability to review designs, read Python and Ansible, and identify gaps in postmortems • Experience owning the reliability of a production service, including SLOs, error budgets, incident response, and postmortems • Experience building or rebuilding production-service monitoring and getting engineers to rely on it • Experience running physical infrastructure, or a clear willingness to learn it • Experience developing engineers, giving direct feedback, and addressing underperformance • Experience delivering projects that depend on teams…