ED, Claims Data Analytics

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

The Executive Director, Claims Data & Analytics is a senior leader responsible for shaping and executing the data, analytics, and technology strategy that enables the future of Claims. Leading a large, multidisciplinary organization, this role oversees advanced analytics, data science, financial and workforce analytics, operational insights, data governance and quality, and technology enablement to deliver trusted data and actionable insights that improve Claims performance, efficiency, and decision-making.

This leader will partner closely with Claims, Technology, Finance, and other key business partners to build the data foundation and capabilities required for the next generation of Claims operations, including the development of scalable data products and the successful adoption of AI-enabled solutions. The role requires an…