IT Infrastructure & Network Specialist

• Salary: $3,000 - $5,000 • Working Days: 5 days • Working Hours: Mon–Thurs, 8.30am–6.00pm / Fri, 8.30am–5.30pm • Location: Central (relocating to Paya Lebar / Tai Seng area around Q2 2027)

Role Summary

The IT Infrastructure & Network Specialist supports the organisation’s IT infrastructure, network services and ICT operations, providing hands-on troubleshooting, incident support and infrastructure maintenance across the school campus.

Responsibilities

Network & Infrastructure Support

• Support and maintain LAN, WAN, wireless, firewall, VPN, VLAN, DHCP, DNS, routing, switching and related network services. • Monitor network availability and performance, troubleshoot connectivity issues and support incident resolution across classrooms, laboratories, offices and remote users. • Assist with network configuration, segmentation, firewall policies, wireless access and secure connectivity. • Coordinate with service providers and vendors on network, ISP, firewall, wireless and cabling matters.

Systems & Endpoint Support

• Support servers, virtualisation, backup, monitoring, endpoint management and Microsoft 365 services. • Assist with Active Directory, Entra ID, Group Policy, user access and endpoint configuration. • Support patching, firmware upgrades, software deployment, endpoint protection and vulnerability remediation. • Provide technical support for classrooms, computer labs, examinations and campus operations.

Service Desk & Incident Support

• Provide technical…