Senior AI Engineer

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

As a Senior AI Engineer within our team of propensity modelers, you will be responsible for the technical execution of Verizon's transition to a modern, agile pod model. You will work directly at the critical touchpoints of the customer lifecycle and high-impact trigger events, providing the advanced machine learning support needed to unlock deep micro segmentation and hyper-personalization. Your work will directly empower marketers, optimize customer journeys, and drive down churn across our most critical customer segments.

• Lead the design, development, and optimization of agentic AI, LLM, and machine learning/deep learning solutions. • Build, train, and deploy our most complex and high-priority propensity models to predict customer behaviors, churn risk, and key lifecycle triggers. • Operate independently to manage…