Senior Staff Machine Learning Engineer (Voice AI)

What you get to do in this role:

• Contribute to the design, development and implementation of the core Voice Platform (Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted Voice AI models, Voice Harness) • Partner with product managers to work with customers, understand their use cases and technology challenges, and build for their success • Build and deploy large Voice AI distributed systems at scale spanning multiple regions and datacenters • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) • Contribute to the continuous improvement of the SRE practice by turning operational use cases into requirements for software tooling • Be a mentor for colleagues and help promote knowledge-sharing across Voice AI engineering disciplines

To be successful in this role you have:

• 12+ year of relevant industry experience • Hands-on experience building distributed Voice AI systems with a large operational scale • 4+ years building LLM-based applications (integrating models, not training) • 4+ years of development experience with Python, Golang, Java, or similar languages. • 2+ years of experience building agents (prompt engineering) and developing LLM-based experiences • Working experience operating highly available distributed workloads on Kubernetes following a DevOps approach. • Experience building software for…