Principal Software Product Manager - HP App

Principle Software Product Manager - HP app

Description -

At HP, we are transforming how customers interact with their devices through a unified digital experience that helps them set up, manage, support, and get more value from their HP products.

The HP app serves as the primary digital destination for millions of customers worldwide, connecting them with device experiences, support services, productivity solutions, personalized recommendations, and new value-added offerings.

We are seeking a Principal Product Manager to define and drive the strategy, roadmap, and customer experience for key areas of the HP app. This role requires an experienced product leader who can combine customer insights, business objectives, data, and market trends to deliver experiences that increase customer satisfaction, engagement, retention, and growth.

As a Principal Product Manager, you will work across engineering, design, analytics, marketing, customer support, and business teams to identify opportunities, prioritize investments, and deliver meaningful outcomes for customers and HP.

Responsibilities

• Define product vision, strategy, and roadmap for major areas of the HP app. • Develop a deep understanding of customer needs through research, customer feedback, behavioral analytics, and market insights. • Identify opportunities to improve customer engagement, satisfaction, retention, and business performance. • Lead cross-functional teams through product discovery, prioritization,…