Manager of Operational Resilience and Technology Currency

Technology and Operations team supporting US Personal and Business Banking and US Wealth. We are seeking a strategic and results-driven leader to join our Critical Services team as Manager, Operational Resilience & Technology Currency. This role is responsible for leading resiliency and technology currency initiatives across U.S. Personal & Business Banking and Wealth Technology, ensuring critical applications and services remain resilient, recoverable, supportable, and aligned to enterprise and regulatory expectations. The successful candidate will play a key leadership role in advancing disaster recovery readiness, business continuity planning, Live DR execution, regulatory remediation programs, and technology currency initiatives. They will partner across technology, infrastructure, business, risk, audit, and enterprise resiliency teams to drive complex initiatives from strategy through execution. This leader will manage a small team and be responsible for influencing outcomes across a broad network of stakeholders while ensuring critical milestones, remediation commitments, and resilience objectives are achieved. Key Responsibilities Operational Resilience & Disaster Recovery + Lead disaster recovery (DR), business continuity (BCP), and operational resilience programs supporting critical applications and services. + Drive initiatives that strengthen the resiliency, recoverability, stability, and overall readiness of critical technology services. + Identify operational…