AI Site Reliability Engineer

Standard Job Description

Your Mission:

The AI Factory team is seeking a Site Reliability Engineer to improve the reliability of the platforms and services that support AI development and deployment. In this role, you will use software development and automation to identify operational problems, reduce repetitive work, and help teams deliver dependable systems.

You will work with engineers and other partners across the AI Factory to improve observability, incident response, release validation, and platform health. The role is broader than any single tool or product: you may contribute to reliability platforms such as Cluster Concierge, but your focus will be on solving reliability problems across the environment.

Key Responsibilities:

· Improve the scalability, resilience, and reliability of existing platform services and middleware to ensure they remain dependable as usage and demand grow. · Develop and maintain automation and operational tooling that improve platform reliability and reduce recurring manual work. · Help teams investigate incidents, identify contributing factors, and implement fixes that prevent repeat issues. · Build and improve dashboards, alerts, and other observability capabilities using metrics, logs, and traces. · Create automated tests and validation workflows for upgrades, releases, and changes to platform services. · Contribute to CI/CD and GitOps workflows that support consistent, reliable deployments. · Assess platform health, document…