Senior UX Manager

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Who You Are:

The Senior Manager, User Experience is responsible for defining and evolving the user experience vision, strategy, and roadmap across Michael Kors’ digital storefront experiences. Reporting to the Director, Storefront Digital Product, this role ensures customer experience considerations are embedded within product strategy, roadmap planning, and digital innovation initiatives.

Working closely with cross-functional teams including Product Management, Technology, Analytics, Creative and Site, the Senior Manager identifies opportunities to improve customer journeys, drive continuous optimization, and shape the future digital experience. This role provides UX leadership and establishing the strategy, standards, priorities, and design direction that guide day-to-day UX execution.

What You’ll Do:

• Define and maintain the UX vision, principles, and long-term experience strategy across digital storefront experiences, ensuring alignment with customer needs, business objectives, product priorities, and brand goals. • Develop and manage the UX roadmap, identifying and prioritizing opportunities to improve customer journeys, usability, conversion, engagement, and the overall digital experience. • Champion customer-centric design practices across the…