AI Workflow Engineer

AI Workflow Engineer

Salary: £60,000 per annum, plus company benefits

Location: Remote

Contract: Full Time 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break

Work model: Remote

Williams Lea seeks an AI Workflow Engineer to join our team!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

Purpose of role

This is an exciting opportunity for a person looking to elevate their career within our technology team!

Key responsibilities

• Build and deploy AI workflows and skills using AIVA • Design prompts, tool integrations, workflows and evaluation frameworks • Integrate AI solutions with APIs, databases and enterprise systems • Build guardrails, exception handling and HITL patterns • Rapidly build,…