Director of Data Engineering & AI

Canada’s Ombudsman for Banking Services and Investments (OBSI) is a national, independent and not-for-profit organization that helps resolve and reduce disputes between consumers and financial services firms in both official languages. OBSI is responsive to consumer inquiries, conducts fair and accessible investigations of unresolved disputes, and shares its knowledge and expertise with the stakeholders and the public. If a consumer has a complaint against an OBSI participating bank or investment firm that they are not able to resolve with the bank or firm, OBSI will investigate at no cost to the consumer.

Job Title: Director, Data Engineering and AI

Vacancy: New vacancy

Salary Range: $130,000 – $180,000 with the placement and offered salary being based on knowledge, skills, education/training and experience, as well as external market conditions and internal equity

Workplace Type: Hybrid arrangement. The OBSI office is located in downtown Toronto.

The Director of Data Engineering and AI, supports the design, development, and leadership of OBSI’s data platform, governance framework, analytics, and AI agent development to help make OBSI a more data-oriented, integrated, automated, and insight-driven organization. This is a hands‑on leadership role, with approximately 80% of responsibilities focused on data and AI design, and engineering, and approximately 20% focused on data strategy and governance. Working within the Microsoft ecosystem, the Director will lead a small…