Senior IT Business Analyst

Pay Range: $47.00hr - $52.00hr Job Overview: The Business Analyst will serve as the Client and analysis lead for the Documentation Recovery initiative. Working across Information Technologies and with key organization stakeholders, the candidate will inventory and assess existing documentation, interview subject-matter experts, document current-state processes and technology dependencies, identify documentation and process gaps, and organize findings into structured inputs for the Technical Writer and IT leadership. The work will support cybersecurity, operational continuity, knowledge transfer, disaster recovery, and long-term documentation governance. Responsibilities: Lead Client sessions, interviews, and workshops with IT teams and stakeholders. Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation. Analyze and document current-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points. Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365. Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization. Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation. Translate subject matter expert knowledge into clear, structured source…