Senior Business Analyst, Adobe Commerce

The Commerce Business Analyst (BA) acts as the essential bridge between business vision and technical execution across Adobe Commerce as a Cloud Service (ACCS) and Adobe Commerce Optimizer (ACO) projects. Operating within an AI-First consultancy, this role leverages AI-driven discovery, automated documentation workflows, and predictive process mapping to translate complex B2B/B2C business requirements into clear, actionable technical epics, user stories, and acceptance criteria.

• Requirements Discovery & Elaboration: Lead business discovery sessions with client stakeholders to define B2B and B2C e-commerce workflows, catalog hierarchies, pricing rules, and checkout requirements. • AI-Accelerated Documentation: Utilize generative AI tools to draft, refine, and structure user stories, process flowcharts, functional spec documents, and acceptance criteria (Gherkin/BDD format) in a fraction of the time. • ACO & ACCS Mapping: Map business needs directly to out-of-the-box Adobe Commerce capabilities, ACO merchandising rules, Edge Delivery Services (EDS) content authoring models, and App Builder extension points-minimizing unnecessary custom code. • Smart Commerce & Personalization Strategy: Collaborate with business teams to define criteria for AI-driven features, including Adobe Sensei search/recommendations, dynamic customer segmentation, and automated merchandising strategies. • Backlog Management & UAT: Own and prioritize the product backlog in Jira/Azure DevOps, lead sprint…