Infrastructure Engineer

Job Mandate We are looking for an Infrastructure Engineer to join our specialized, tight-knit technical team. You will be responsible for implementing and supporting the server environments and networking hardware that drive our BAS/BMS solutions. Operating in a customer-facing capacity, you will work closely with teammates to deploy robust, scalable infrastructure, acting as a vital link between our technical capabilities and our clients' building automation needs. Key Responsibilities: Infrastructure Lifecycle & Operations

System Stewardship: Monitor and maintain the server, storage, and network systems that underpin BAS/BMS technologies, ensuring maximum availability and high performance for critical building functions. Incident & Change Management: Manage the lifecycle of infrastructure components through formal incident, problem, and change management processes to minimize disruption to building operations. Proactive Maintenance: Perform root cause analysis (RCA) for high-impact infrastructure incidents and execute critical patches, firmware upgrades, and OS updates following strict change control protocols. Performance Optimization: Conduct regular infrastructure health checks, capacity planning, and performance tuning to ensure the network can scale with growing building automation needs. Resiliency & Recovery: Support disaster recovery and backup operations, including regular testing and optimization to protect critical building data and system integrity.…