Senior Technical Analyst - Scrum Master

Job Requisition ID: 94127

Location Designation: Hybrid - 3 days per week

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Role Overview:

We are seeking a Technology Analyst to support strategic Field Experience initiatives. While prior Scrum Master experience is not required, the role will involve significant Scrum Master responsibilities within an Agile delivery environment. This role will work closely with business stakeholders, product owners, architects, and engineering teams to help deliver technology solutions across enterprise platforms and applications.

The ideal candidate will have strong analytical and communication skills, experience working in Agile teams, and the ability to support delivery coordination, backlog management, and Scrum ceremonies in a SAFe environment.

What You’ll Do:

Technology Analysis & Delivery Support

• Partner with business and technology teams to gather, analyze, and document business and technical requirements. • Translate business needs into user stories, workflows, and functional requirements. • Support analysis of systems, integrations, processes, and data flows to identify improvements…