Product and Programme Manager

Overview

The Design Museum is the world's leading museum devoted to contemporary design in every form, from architecture and fashion to graphics, product design and digital innovation.

As the museum continues its ambitious digital transformation programme, we are seeking a proactive and solutions-focused Product and Programme Manager to support and enhance our business systems and deliver key digital projects across the organisation. This is an exciting opportunity to help shape how technology supports the museum's mission as a global hub for the transformative potential of design.

About the role

Reporting to the Head of IT & AV, you will support and improve the museum's information systems while leading the delivery of projects within the digital transformation roadmap.

Working across departments, you will combine systems administration, stakeholder engagement and project delivery to improve business processes, maximise system benefits and enhance digital services across the museum.

Key areas of focus include:

• Administering and improving integrated business systems, including CRM, ticketing and retail platforms. • Providing support, configuration and continuous improvement across information systems and business processes. • Leading and delivering digital transformation projects, ensuring effective stakeholder management and implementation. • Supporting data quality, governance, security and compliance across key platforms. • Working with internal stakeholders and…