Data Analyst (Healthcare Encounters)

About the Role:

SafeRide Health is seeking a Data Analyst with a high degree of ownership, customer focus, and follow-through to own encounter operations and stakeholder management for a portfolio of Medicaid and Medicare Advantage clients.

This role sits at the intersection of data, healthcare operations, and client service - working with clients and internal teams to turn complex requirements and encounter data into clear action.

You’ll manage the end-to-end encounter workflow for approximately 6–8 clients, gather requirements, and serve as the bridge between clients, business teams, and engineers to ensure effective collaboration and delivery.

Required Qualifications:

• Excellent communication skills and strong stakeholder and client-management skills across technical and nontechnical audiences • Experience using SQL for supporting various Business and Data Operations. • Demonstrated data-analysis skills using Excel, Tableau, QuickSight, or comparable tools • Structured problem-solving and process-management experience; Six Sigma, Scrum, or Kanban certification preferred

Preferred Qualifications:

• Project Management experience - ability to own a multi-step operational workflow, investigate issues, and drive through resolution • Healthcare, Medicaid, encounters, EDI, or related payer/health-plan experience • Experience with 837 encounter files, SFTP workflows, response files, or rejection management

What Success Looks Like:

• Own encounter-management…