Senior DevOps Engineer

Job Description

Job Description

RQ09180: Senior DevOPS/Cloud Engineer

Submission Last Date – 2025-05-14, 11:00 a.m. EST Rate - $90/HR

Office location - Toronto, ON

Description

Responsibilities/Assignment Deliverables:

• Provide senior level expertise in AWS cloud platform. • Provide design, build and support for cloud environments to create solutions for Contact center domain. • Lead the design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis • Monitor and assess the performance of applications in a cloud environment to ensure solutions are available • Participate to create, test and implement safeguards to maintain data integrity and protect against unauthorized access • Regularly review production logs, providing analysis & suggestions to implement measures in a proactive manner • Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology • Provide detailed documentation for system design, integration, configuration, development and implementation of related activities • Develop and maintain system design models, technical documentation and specifications • Produce integration plans, inputs into configuration and development project.

Skills

Experience and Skill Set Requirements

Technical Skills –55 points…