Lead Data Analyst

What You'll Do:

• Leads expert level quantitative and qualitative data analysis and reporting of patterns, insights, and trends to Claims Leadership team in order to drive business decisions and address business questions. • Access, gather, and analyze data from multiple internal and external sources and partners with Client Advocacy Reporting Solutions & DSA to create and produces forecasts, reports, dashboards, etc. to tell a story through data. • Creates and is accountable for high quality, value driven work that drives business outcomes; places the user in the center of decision making; and collaborates with team for speed, agility and innovation in work • Delivers results, insights and recommendations (written, verbal, presentations, etc) to Claims Leadership team and other business partners to support business decisions • Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, display root cause analysis of problems, and recommend solutions • Seeks to understand business processes in the Claims department, user tasks, and as necessary, captures refined process documents • Shares best practices on data analysis with peers through coaching and mentoring around core methodologies, patterns, standards and processes. • Takes initiatives to design and develop deliverables based on interpretation of findings and business needs on a wide range of highly complex analytical topics • Provides consultation to leaders…