Expert Systems Engineer

Expert Systems Engineer

Location: Remote – USA Travel: Up to 20%

Key Responsibilities

• Manage, monitor, maintain, and support infrastructure and application environments. • Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications. • Partner with Operations on patches, updates, antivirus, maintenance, and system health. • Monitor system performance, conduct health checks, and support capacity planning and optimization. • Identify root causes of recurring issues and implement solutions to prevent reoccurrence. • Ensure technical deliverables meet quality standards and required peer/stakeholder reviews are completed. • Own assigned projects and tasks, communicate progress and risks, and proactively escalate scope or schedule concerns. • Serve as a primary technical resource in project meetings and drive technical initiatives to successful completion. • Work directly with clients and internal stakeholders, including presenting technical information to groups and executive-level audiences. • Standardize and automate processes and monitoring using scripting and automation technologies. • Follow change management procedures and maintain technical and system design documentation. • Document issues and resolutions and contribute to continuous process and technical improvement.

Required Qualifications

• 5–7 years of relevant experience, including 2–3 years at a senior level or equivalent. • Strong experience with SQL…