Conversational AI Engineer

Conversational AI / Voice AI Engineer (Parloa

📍 Location: Remote (within Poland) 💼 Employment Type: B2B 💰 Rate: 160-180 PLN/h 🌍 Language: English (fluent)

We are looking for a Conversational AI / Voice AI Engineer to join an international project focused on building and scaling enterprise-grade voice and conversational AI solutions. This role is ideal for engineers with hands-on experience in voicebots, contact center automation, and modern GenAI technologies.

Parloa experience is a strong priority for this position.

Key Responsibilities

• Design, build, and optimize Voice AI and Conversational AI solutions. • Develop conversational flows using Parloa / Parloa AMP. • Integrate AI agents with enterprise systems through APIs and backend services. • Support voice use cases such as authentication, call routing, self-service, and agent handover. • Configure and optimize NLU/NLP, dialogue management, and agent behavior. • Leverage LLMs, GenAI, RAG, and agentic AI workflows within conversational solutions. • Monitor, test, and troubleshoot AI agents in production environments. • Collaborate with technical and business stakeholders throughout implementation and rollout.

Required Qualifications

• Strong hands-on experience with Conversational AI, Voice AI, chatbots, or voicebots. • Commercial experience with Parloa / Parloa AMP is highly preferred. • Alternatively, solid experience with platforms such as Cognigy, Dialogflow, IBM Watson Assistant, or Rasa. • Good understanding…