Lead System Administrator & Client Relationship Lead

Work Setup: Fully Remote

Work Schedule: Monday – Friday, Pacific Standard Time

Salary: $3,300 - $3,700

Role Overview

The person in this role will own both the technical infrastructure and the client experience for a portfolio of customer accounts, many of whom are technologically sophisticated, cutting-edge software startups and security-conscious VC firms. This role is also the senior technical authority that clients rely on, and they need to be someone a non-technical founder trusts as much as a technical CTO respects.

If you are the type who can diagnose a security incident, explain what happened to an operations manager in plain language, and leave that person feeling confident, not confused, then YOU belong here.

This Role IS:

• The face of our company to technologically sophisticated, security-conscious clients — you own relationships, not just tickets