Senior Business Analyst

• Job grade: Other • Contract type: Permanent • Business area: MAPS - Technology & Change • Type of role: Information Technology • Working pattern: Flexible working, Full-time • Number of jobs available: 1

Location

Bedford

About the job

Job summary

Senior Business Analyst £63,000 per annum Bedford Permanent Hybrid

Sat in the Digital Product Team, this role contributes to the delivery of a broad ecosystem of digital self-serve tools and services that allows MaPS, and its service delivery partners, and stakeholders, to provide services that meet both their statutory objectives and helps deliver against the longer-term strategic goals and agendas for change. This includes supporting the implementation, integration and continuous improvement of CRM and CCaaS solutions to enable improved customer insight, engagement, and