Staff Applied AI Engineer

ABOUT ROCKET MONEY🔮

Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE TEAM 🤝

Rocket Money’s mission is to meaningfully improve the financial lives of millions of people. We help customers understand their money, reduce waste, stay on top of bills and subscriptions, and take action with more confidence.

The Agents Group is building the agentic systems that let Rocket Money move from helpful product surfaces to assistants that can safely and reliably finish work for customers. The group owns the system responsible for enabling agentic capabilities and the methods that let agents interact with customers and systems across various contact methods (phone, email, web bots, etc) and autonomous workflows.

This work sits at the intersection of LLM-powered reasoning, deterministic execution systems, tool orchestration, product constraints, observability, evaluation, trust and safety, and consumer-grade product craft. The bar is not “can the agent respond?” The bar is “can the agent correctly, safely, and verifiably complete the work?”

ABOUT THE ROLE

As an Applied AI Engineer, you will help build, evolve, and operate the Capabilities Engine: the core platform that makes agentic behavior reliable, reusable, observable, and…