Business Analyst (EU Public)

The project is delivered for Frontex, the European Border and Coast Guard Agency, as part of its Enterprise Software Platforms Portfolio, supporting the automation of business processes and improving communication and collaboration through applications, tools, Intranet and Extranet solutions based mainly on SharePoint and ServiceNow. The portfolio supports various Frontex divisions, including HR, Legal, ETIAS, Equipment, Logistics and Operations, with multiple projects and products being continuously developed and implemented in a growing and demanding environment. Work Model: Hybrid (5 days per month from the office in Warsaw) Requirements: Minimum 5 years of relevant IT professional experience Minimum 3 years of project experience relevant to the profile or in a similar role Higher vocational education (minimum Bachelor's degree) Holds at least two of the following certifications: Certification of Capability in Business Analysis™ (CCBA) or equivalent or equivalent Certified UML Professional certificate at foundation level or BPM 2 fundamental level or equivalent Has completed at least one full Software Development Life Cycle (SDLC) Knowledge in business processes modelling using BPMN notation Experience in requirements elicitation, analysis, and user story definition Knowledge of analysis and modelling notations such as UML (e.g., capability diagrams, activity diagrams, state diagrams, logical data models) Proficiency in modelling tools such as Sparx Enterprise Architect,…