Head of IT

Salary: £45,000 - 55,000 per year

Requirements:

• Salesforce Certified Administrator with at least two years of practical Salesforce administration experience. • Strong experience with Salesforce Flow, reporting, data management, and integrations. • Good understanding of Microsoft 365 and workplace technology. • Strong interest in AI and its practical application in business. • Commercial mindset, with the ability to understand business problems and develop practical technology solutions. • Comfortable working hands-on and directly with users across the business. • Desirable: Experience with Agentforce or other Salesforce AI products. • Desirable: Experience administering Slack Enterprise and Salesforce/Slack integrations. • Desirable: Experience in a sales-led B2B environment. • Curious about technology and business operations, with a willingness to learn, experiment, and continually improve systems.

Responsibilities:

• Own and develop our Salesforce environment, including Flow, custom objects, reporting, data, users, permissions, and integrations. • Understand our commercial and operational processes and translate business requirements into practical, scalable Salesforce solutions. • Administer Slack Enterprise and develop its integration with Salesforce. • Lead the ongoing development of Agentforce for Sales, Slackbot, and practical AI use across our business. • Work with teams across our business to identify opportunities to improve processes through Salesforce. •…