Service Transition Manager

Service Transition Manager Bristol £45,000 + company bonus We have an exciting opportunity for a Transition Manager to join an established managed services provider in Bristol. Working within a team of 2 Service Transition Managers, this is a brilliant opportunity for an experienced Service Transition Manager to take ownership of end-user and endpoint service transitions, driving smooth handovers into BAU and ensuring organisations experience seamless, disruption-free change. Acting as the single point of accountability across delivery, operations and business leadership, you'll shape ITIL-aligned transition plans that keep stakeholders informed, risks controlled, and services ready for go-live. Key Responsibilities: Build and deliver transition and business-integration plans. Coordinate Service Owners, Architects, PMs and Operations for handover deliverables. Ensure runbooks, service design packages, SLAs/OLAs and knowledge articles are complete and approved pre-go-live. Manage ELS and formal transition into BAU support. Integrate new technologies and managed-service vendors into the operational ecosystem. Support hardware refreshes, endpoint security rollouts and collaboration platform migrations. What You Bring: Proven experience managing IT service transitions in End User / Endpoint / Digital Workplace environments Strong ITIL knowledge across Service Transition, Service Operation and Change Enablement A track record delivering operational readiness, ELS and BAU…