Business Analyst

Express Recruitment are delighted to be representing a leading institution who are looking to hire a Senior Business Analyst on a full time, hybrid, and permanent basis.

The ideal candidate will have demonstrable experience in a business analysis role and will lead analysis from early exploration through delivery and continuous improvement, examining current services and processes, define future-state options, map end-to-end user journeys, and create detailed requirements and user stories.

In return, they are offering a competitive salary of £47k to £56k per annum D.O.E alongside a generous benefits package including hybrid working, a strong pension contribution scheme, flexible working, and extensive opportunities for professional development.

Roles and Responsibilities

• Plan and undertake proportionate business analysis across exploration, discovery, alpha, beta, live, and continuous improvement stages • Map end-to-end services, user journeys, business capabilities, information flows, and as-is/to-be processes • Investigate user, business, and service needs using workshops, interviews, observation, and data analysis • Create and maintain process models, context diagrams, business rules, data definitions, use cases, user stories, and acceptance criteria • Work continuously with agile delivery teams to support backlog creation, refinement, and work splitting

Skills and Experience

• Experience in a Business Analysis position within multidisciplinary digital or service…