Senior Business Analyst

Salary: $104,985 - $148,214 per annum

• Deep dive into complex, long-standing processes and uncover opportunities for improvement. • Make a tangible impact through a high-priority piece of work within Custodial Services. • Fixed Term position until 30th June 2027. Based in Wellington.

Mō te tūnga | About the role

As the Senior Business Analyst, your role will be about taking a step back and looking at the whole picture. You will take an end-to-end view of how we operate, undertaking a deep dive into established processes to understand what is working well, where the pain points and inefficiencies sit, and where there are opportunities to do things better.

You will work closely with operational teams and subject matter experts to unpack complex and long-standing ways of working, understand the connections and dependencies between different parts of the operation, and get to the heart of the issues. From there, you will help identify and assess opportunities to simplify and optimise processes, strengthen our capability and improve operational outcomes. This aligns closely with the role's focus on discovery, process improvement, stakeholder engagement and translating complex business needs into practical solutions

This is an opportunity to do more than document current processes. We are looking for someone who will be curious, ask the difficult questions and challenge existing thinking. You will bring structure to complexity, use evidence and analysis to test assumptions,…