Business Analyst (NetSuite)

About the Role

Torus is hiring a NetSuite Business Analyst to join our NetSuite Team in building operational excellence into our ERP platform. This role focuses on the critical “last mile” work including documentation, training, data governance, and user enablement. Your work ensures NetSuite implementations are fully adopted and maintained. We’re looking for someone with hands-on NetSuite experience who brings real strength in either: accounting and revenue recognition (OneWorld, billing, ASC 606/842) or preferably inventory/manufacturing operations. The ideal candidate thrives on creating order from ambiguity, communicates effectively across all levels of the organization, and takes pride in building sustainable processes that scale with our growing business.

Responsibilities

• Create and maintain comprehensive documentation for NetSuite configurations, business processes, and SOPs. • Monitor and improve data quality across transactions, items, BOMs, and master records. • Help troubleshoot issues in OneWorld/revenue recognition OR inventory/manufacturing. • Develop and deliver user training programs and coordinate UAT activities for new features. • Support users with day-to-day NetSuite questions and system guidance. • Maintain and optimize NetSuite forms, saved searches, dashboards, and reports. • Manage the NetSuite enhancement backlog, intake process, and release communications. • Gather business requirements and configure NetSuite elements including custom fields,…