Senior Product Owner

Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description : SUMMARY The Senior Product Owner, Customer Experience Products, will help lead the strategy, development, and delivery of customer-facing digital products that simplify how customers interact with Ryder services and support organizations. This role is responsible for improving the customer experience through digital self-service, intelligent automation, AI-enabled capabilities, and connected workflows that reduce friction and increase operational efficiency. They will champion both customer and business needs across a complex ecosystem of applications, platforms, and operational processes. Working closely with designers, technologists, operations leaders, and business stakeholders, this role will help define and execute product strategies that improve customer satisfaction, drive digital adoption, and streamline interactions between customers and Ryder teams. The ideal candidate combines strategic thinking with hands-on product execution and is passionate about leveraging emerging technologies to create modern, scalable customer experiences. This role will translate business objectives, customer needs, and operational challenges into product roadmaps, user stories, and measurable outcomes. Success in this position requires strong collaboration, customer empathy, analytical thinking, and the ability to lead cross-functional initiatives in a fast-paced, matrixed environment. ESSENTIAL…