Product Owner (ServiceNow CMDB)

Manager, Infrastructure Engineer - IEB07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. We're looking for a ServiceNow CMDB Manager / Product Owner to lead the strategy, governance, and evolution of our enterprise CMDB. In this highly visible leadership role, you'll own the product vision, roadmap, and outcomes that transform the CMDB into a trusted, service-centric, and AI-ready foundation for IT operations, security, automation, and cloud services. You'll lead a team of CMDB professionals while partnering with architects, platform engineers, and technology leaders across the organization. Together, you'll drive data quality, governance, service modeling, discovery, and operational excellence at enterprise scale. CMDB North Star Transformation Leadership Lead the North Star transformation across the stabilize, structure, and scale journey, converting assessment findings into a prioritized, funded, and executable roadmap. Establish a class-based remediation and certification model covering DEFINE, CONTROL, MEASURE, OWN, OPERATE, and CERTIFY stages for priority CI classes and tables. Require a reproducible definition of done for each workstream: baseline, approved design, implemented control, before-and-after proof, named owner, runbook,…