ServiceNow Business Analyst

Electrosoft Services, LLC is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, Zero Trust, digital engineering and transformation, and enterprise AI and intelligent automation. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel – and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together, fun group activities ranging from escape rooms to miniature golf, and much, much more. If we’ve described you and your dream workplace, please apply and share in the many benefits and opportunities we offer.

ServiceNow Business Analyst

Summary:

We are seeking a detail-oriented and experienced ServiceNow Business Analyst to join our team. In this role, you will act as the primary liaison between business stakeholders and the IT department, ensuring that ServiceNow solutions align with organizational objectives and business needs. The ideal candidate will possess strong knowledge of ServiceNow platform capabilities, IT Service Management (ITSM) processes, and business analysis methodologies, with a talent for translating complex business requirements into clear,…