Software Automation Engineer

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking an experienced AI/Software Automation Engineer to join our AI Center of Excellence. This role will focus on creating automation agents and services that streamline manual tasks, such as data entry, transactions, and analysis. These solutions will be in addition to our AI support from established Zayo systems based on platforms such as Salesforce and ServiceNow.

Responsibilities:

• Develop automation projects utilizing OpenAI based agents that properly handle and securely process private, corporate data alongside external data sources. • Script and code primarily in Python to build and deploy automation solutions. • Engage with internal customers to understand opportunities and craft solutions. • Build and validate prototypes, assure reliability, and transform into final implementations. • Harden applications for production readiness and ensure data security and compliance. • Collaborate with appropriate…