Senior Service Solutions Analyst

At Loftware, It’s all right there — the scale, the expertise, and the opportunity to grow your career in a business-critical industry.

Job Title: Senior Service Solutions Analyst

Possible locations:

• Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours) • UK, Reading (Hybrid), UK, Remote. Working hours are expected to overlap largely with U.S. Eastern Time (ET) business hours.

Please note: Visa sponsorship is not available for this role.

Position summary:

The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs), while ensuring alignment between what is sold and what is delivered. The Senior Service Solutions Analyst is a hands-on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities.

Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with Sales, Services Sales leadership, Delivery Managers, Solution Architects, and Technical Consultants to develop value-based service proposals, manage deal risk, and continuously improve scoping standards, tools, and processes.

The base salary ranges for…